Refund Policy
This is a draft structure — review by Haitian legal counsel hasn't happened yet. Final content will replace this text before public launch.
1. Every event has its own policy
The organizer picks one of these modes per event: No Refunds, Until a Deadline, Approval Required, or Automatic on Cancellation. TikèFasil shows the mode in effect on the event page — we don't offer a general guarantee.
2. TikèFasil's role
TikèFasil executes the refund decision and keeps a full record (every refund adds an entry to the ledger, it doesn't erase the original sale).
3. How to request a refund
Contact TikèFasil Support or the organizer depending on the event's policy. A refund request goes through review before approval.
4. Postponed events
If an organizer postpones an event to a new date, tickets already purchased normally remain valid for the new date. A refund request for a postponed event follows the same process described above, subject to the organizer's published policy.